We often joke that people complain a lot about certain camera manufacturers or the cameras themselves. Whether it’s overheating issues, terrible autofocus, or a host of other things that don’t quite live up to the hype, complaints are common. But what are the most complained about cameras on the market today? Well, the folks at Electronics Hub decided to find out.
In a recent study, Electronic pole studied thousands upon thousands of tweets that mention popular tech products and gave each of them a score based on the number of complaints they had received. Although their study is not limited to only cameras, but to all electronic devices, the camera section is quite interesting. And what’s most interesting is that the top 10 list contains the latest three iterations of the GoPro Hero Black.
Fortunately, for GoPro, each new generation of Hero Black seems to do better than the one that came before it, with the GoPro Hero 8 Black in first place and GoPro Hero 9 Black in second. the GoPro Hero 10 Black manages to slip into the list in ninth place. Of course, GoPro cameras are pretty ubiquitous these days and a lot of people buy into them expecting more than they should. So they complain more.
It’s also worth noting that there are also three distinct and popular Sony cameras. With how long Sony A7 IV specifically was released, I’m surprised it made it to the list so soon. But, maybe that too didn’t live up to user expectations and wasn’t as good in some areas as the specs on paper might suggest – or as previous generation owners had hoped!
I don’t know if the fact that there are no Panasonics on the list is particularly telling or not. I still see people complaining every day about the terrible autofocus when shooting video offered by Panasonic’s Depth-From-Defocus (DFD) autofocus system – and that it doesn’t work. only with Panasonic’s own lenses and not with those of third parties, even those of Olympus. But, it may be that the majority of Panasonic shooters either don’t shoot video or they’ve just resigned themselves to the fact that there’s nothing to complain about and they should just shoot video with manual focus lenses.
While 8.6% might seem quite high, it’s nothing compared to smartphone complaints, with the Google Pixel 6 topped the list with 27.2% of tweets stating it was a complaint. There’s no mention of how many smartphone complaints stem from the camera modules they contain, but it’s interesting to see which brand holds a huge eight top ten places!
I find it quite amusing to see their comparison of the most reviewed products between the US and the UK. The UK ranked a much higher rate of complaints for each place in the top ten – even for products that appeared on both lists – compared to the US. It may be true, then, that the British really like to complain more!
Discover the complete study and the results on Electronic pole.
[Graphics courtesy of Electronics Hub]